Jun 15, 2022
In Welcome to the Forum
Put yourself in the other person's shoes and try to understand why they say it, why they do it, and why they think it? Thus, better provide them with solutions to their problems. And the process of asking us to change our perspective and understand people is the first stage category email list of design thinking—empathy. Design Thinking Empathy 1. Concept Empathize, the domestic custom is translated as empathy, and the Taiwanese translation is the same. Empathy means accepting and agreeing category email list with the other person's emotions, and understanding him from the other person's point of view. To truly understand empathy, we must first start with emotions. Emotion is an inferred complex sequence of responses to a stimulus that includes, among other things, cognitive evaluations, subjective category email list alterations, autonomic arousal and excitation, behavioral impulses, and to exert influence on the stimuli that initiate this complex sequence category email list design behavior.” In simple terms, emotions are functional, each emotion is some response to a stimulus, and has four meanings, cognitive assessment, feeling, physiological changes and behavior. Usually, emotions based on a certain stimulus hide fulfilled and unmet needs, as shown in the figure below. Design Thinking Empathy It can be seen that empathy is based on the behavior and physiological response of others in the current situation, to category email list perceive the emotional feelings of others, and to understand the reasons behind their behaviors and behaviors (cognition or thinking, influenced by culture), so as to understand the real needs of others. Generally category email list speaking, behaviors and physiological responses are easy to capture, and feelings and ideas can be obtained based on observation and interviews, while human needs require in-depth understanding and analysis.